Operator-Moderator Support
Simpals • Full-time • Office/Remote

Simpals is the largest bulletin board, a detailed map of Moldova, wonderful cartoons, the latest news, effective advertising, internationally demanded devices for swimming and freediving, online ticketing service, a painted and green city, and the most grandiose sports events in the country.

We are currently actively developing our Support department and we are looking for a talented professional to fill our Operator-Moderator vacancy.

Requirements

  • 6 months of experience or more in working with clients (call center/online store/support);

  • Confident command of the state and Russian language;

  • High level of PC skills;

  • Experience with IP-telephony;

  • Communication skills, diligence, attention to detail, good trainability.

Duties

  • Receiving incoming calls and making outgoing calls to handle user queries for all projects serviced;

  • Moderation of ads for 999.md + complaints handling;

  • Moderation of comments for Point.md and Stiri.md;

  • Working with internal business processes (lead processing, setting and tracking tasks).

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We offer
Upgrade your skills — be like Simpals!
Flexible Schedule
100% Paid Sick Leave
Events, parties, and company gatherings
Apple tech for you
Loads of Wellbeing Programs
The vacancy is not suitable?

We're always on the lookout for brave and inquisitive minds ready to make a difference in the world. If that's you, we'll find the right role for you.

Write to us

How do we hire?

Feedback
First step. Here we get to know your CV. We pay close attention to your strengths so that later we can turn them into your superpowers together. If your CV matches the parameters of the vacancy, a recruiter will contact you by phone. Even if your skills differ from the requirements, we will offer you one of the other open vacancies right now or contact you when the perfect vacancy appears.
Test task
The second stage is a test task. For a successful interview, we offer to complete a test task. Usually at home in a calm environment. You will have 24-48 hours to complete the task. We work fast, that's true. Don't hesitate to ask questions while completing the task. Be attentive to details and remember the deadline.
Interview
The third stage is an interview. We will be happy to meet you in person. Prepare all the questions you want to get answers to. We will discuss all the important points for both sides. At this stage, it's important to understand whether we will work together. Or, as we say here, whether there is "chemistry".
Decision
The fourth stage is a second interview. Yes, we have several interview stages. If the test task is completed excellently, we invite you to get to know your potential supervisor further.
Getting hired
If you like everything you've seen and everything we've discussed, we will invite you to the team, where the most interesting part begins! In addition to pleasant bonuses for working with us, you will find a large number of life bonuses. And, of course, we are for work-life balance. We are categorically "against" overtime work and categorically "for" cool activities outside working hours. We have created an environment of our own non-work activities in which you can participate. Or you will meet like-minded people here with whom you can organize something new, exciting and interesting.